Privacy Policy
Last Updated: April 2025 | ISO Xpert Ltd
ISO Xpert Ltd ("ISO Xpert", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API Q2 Gap Analysis Tool and visit our website at iso-xpert.com.
1. Information We Collect
When you use the ISO Xpert Gap Analysis Tool, we may collect the following types of information:
- Assessment Data: Company name, assessor name, service type, assessment dates, scope descriptions, and gap analysis responses you enter into the tool.
- Contact Information: Name, email address, phone number, and company details when you contact us.
- Usage Data: Information about how you interact with our tools and website, including browser type, device information, and IP address.
2. How We Use Your Information
- To provide and operate the Gap Analysis Tool and related services.
- To respond to your enquiries, requests, and support needs.
- To improve our tools, services, and website functionality.
- To send you relevant communications about our services (with your consent).
- To comply with legal obligations and enforce our terms.
3. Data Storage and Security
Gap analysis data entered into this tool is stored locally in your browser (localStorage) and is not transmitted to ISO Xpert servers unless you explicitly share it with us. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. However, no electronic transmission or storage method is 100% secure.
4. Data Sharing
ISO Xpert does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With trusted service providers who assist us in operating our business, subject to confidentiality agreements.
- When required by law, regulation, or valid legal process.
- To protect the rights, property, or safety of ISO Xpert, our clients, or others.
5. Cookies
Our website may use cookies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features.
6. Your Rights (UK GDPR)
Under UK GDPR, you have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to or restrict processing; and data portability. To exercise these rights, contact us at info@iso-xpert.com.
7. Third-Party Links
Our tool and website may contain links to third-party websites including LinkedIn, Instagram, YouTube, TikTok, and Udemy. ISO Xpert is not responsible for the privacy practices of these external sites and encourages you to review their respective privacy policies.
8. Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
ISO Xpert reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For any questions about this Privacy Policy, please contact:
ISO Xpert Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@iso-xpert.com
Phone: +44 7853 109840
Terms of Use
Last Updated: April 2025 | ISO Xpert Ltd
These Terms of Use ("Terms") govern your access to and use of the ISO Xpert API Q2 Gap Analysis Tool and related services provided by ISO Xpert Ltd ("ISO Xpert", "we", "us", or "our"). By using this tool, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using the ISO Xpert API Q2 Gap Analysis Tool, you confirm that you are at least 18 years of age, have the legal authority to agree to these Terms on behalf of yourself or your organisation, and accept these Terms in full.
2. Permitted Use
This Gap Analysis Tool is provided for legitimate business and educational purposes related to API Q2 and ISO standards compliance assessment. You may use the tool to:
- Conduct internal gap analyses against API Q2 2nd Edition requirements.
- Generate reports and documentation for internal quality management purposes.
- Export and share assessments within your organisation or with ISO Xpert consultants.
3. Prohibited Use
You must not use the tool or its outputs to:
- Misrepresent your organisation's compliance status to certification bodies or regulators.
- Reproduce, resell, or redistribute the tool or its underlying content without written permission from ISO Xpert.
- Engage in any unlawful activity or violate applicable laws and regulations.
- Attempt to reverse-engineer, decompile, or extract proprietary content from the tool.
4. Intellectual Property
All content within the ISO Xpert API Q2 Gap Analysis Tool, including but not limited to the requirement interpretations, scoring framework, structure, design, and branding, is the intellectual property of ISO Xpert Ltd and is protected by copyright law. The API Q2 2nd Edition standard is the property of the American Petroleum Institute (API); this tool provides interpretive guidance only and does not reproduce the full standard text.
5. Disclaimer of Warranties
The ISO Xpert API Q2 Gap Analysis Tool is provided "as is" without warranties of any kind, express or implied. Gap analysis results are indicative only and do not constitute formal certification or audit findings. Users should seek qualified professional advice for certification purposes.
6. Limitation of Liability
To the fullest extent permitted by law, ISO Xpert shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or reliance on the Gap Analysis Tool or its outputs.
7. Data Responsibility
You are solely responsible for the accuracy and completeness of the data you enter into the tool. Ensure that confidential organisational information is handled in accordance with your internal data governance policies.
8. Modifications to the Tool
ISO Xpert reserves the right to modify, update, or discontinue the Gap Analysis Tool at any time without prior notice.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact
For any queries regarding these Terms, please contact:
ISO Xpert Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@iso-xpert.com
Phone: +44 7853 109840
